Travelling without a valid ticket
Customers travelling by Postbus must have a valid ticket with them for the entire journey. Travellers without a valid ticket cause major revenue losses that end up being carried by honest customers.
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Information on travelling without a valid ticket
ticketcontrol.ch
Would you like more information about your rights and obligations as a passenger? Or was a surcharge imposed on you during a ticket inspection? Information and contacts about travelling without a valid ticket.
PostBus Ltd
Customer service Payment collection
8080 Zurich
Telephone 0848 000 152 (CHF 0.08/min.)
Monday – Friday 8 a.m.– 4 p.m.
https://www.ticketcontrol.ch
National SynServ database
Thenational SynServ databaseTarget not accessible is run by PostBus Ltd for the public branch of public transport (Alliance SwissPassTarget not accessible).
Each person can make a written request about which data pertaining to them are stored in the SynServ database by providing their name, address and date of birth. The applicant must attach a copy of their passport or identity card. The written request for information pertaining to all data that is processed in the SynServ database can be sent directly to the following address:
PostBus Ltd
“SynServ”
Pfingstweidstrasse 60b
8080 Zürich
synserv@postbus.ch
